General conditions of sale
NO MINIMUM AMOUNT of order BUT, the assumption of responsibility of an order requires basic expenses which we evaluate at the price of the first Kg dispatched !
TIMES DELIVERY : 3 to 10 days of routing by Chronopost or the post office, dice reception of the purchase order and the payment, if the customer took the precaution to check the available item in stock knowing that we grant ourselves (if necessary) 2 days of time to join together the products to be dispatched.
If the parcel does not arrive to you within 3 week, contact us so that we make a complaint. You can however contact us, to obtain N° of FOLLOW-UP PARCEL so that you can start yourself earlier a complaint !
In accordance with the L.121-16 articles in L.121-20 of the Code of Consumption applicable to the remote sale:
The Company THEATR'HALL is committed observing the following conditions :
Descriptions of the products correspond to their essential characteristics. We endeavor to describe and present the articles with greatest exactitude.
In addition, despite everything our precautions, of the errors could occur. To in no case our responsibility could not be committed. We engage, if the articles are not available, that is to say to provide you articles of replacement presenting of the equal characteristics, at an equal price, or to refund you. In all the cases, we inform you on the unavailability of the article.
The articles are dispatched in Recommended.
MINIMUM insurance of the post office.
It can happen that the parcel is damaged at the time of the delivery, you must imperatively:1 - to open in front of the deliveryman and to make possibly note the damages.
2 - to emit an OFFICIAL written complaint specifying the detail of the damages.
3 - preserve a double, so that we can make play the insurance which we take for each dispatched parcel.
4 - TO REFUSE the parcel to leave it in the circuit of the conveyer.
Thank you to send to us by mail the double original of your complaint (preserve in a copy) so that we can reforward you as fast as possible your order.
MODES OF PAYMENTS
The orders can be paid by check, credit transfer, money order in euros (€) or credit cards by telephone.
METHODS Of EXCHANGE
In the event of return for defect or error of our share, the carriage costs will be with our load.
In the event of exchange at the request of the customer, all the carriage costs will be the responsibility of the customer.
Products must be returned with their original packaging.
In accordance with the L.121-16 article of the Code of Consumption, you have a seven days deadline frank as from the delivery of the order to turn over the product for exchange or refunding, without penalties except for the Freight costs which remain with the load of the customer.
The articles dirtied, damaged, used will never be shown.
In the event of abusive return, we reserve ourselves the right to refuse any further order. The prices which will be to you invoicees are those of the date of your order, to which the taxes and applicable possible costs are added carriage.
The prices are indicated in euros including all taxes (€).
We guarantee that the dispatched objects are in perfect state. If there are a hidden blemish, vice or any other crack coming from the manufacturer and not from the conveyer, we commit ourselves changing the object in the measurement of stocks available.
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